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|Professional Development - LumberTech Certificate/Diploma|
NLA’s new certificate programs are designed specifically for retail lumberyard employees to provide the tools, techniques and strategies for outstanding job performance.
Each certificate is comprised of three to four courses which are one to two days each. Upon completion of the required courses and learning assessments, participants will receive a Certificate of Completion from NLA which will be recognized in the region as a credential that verifies knowledge, skills, and abilities in retail lumberyard operations, sales and/or an administrative profession. All courses required for a certificate must be completed within two-years of enrollment.
This program is for any employee who needs to understand yard & driver safety, proper building of loads and best practices for delivery service.
Designed for both inside and contractor sales associates to develop practical selling skills and effective customer service techniques that gain customers and close the sale.
For staff that will be working in business administration and management to develop an understanding of financial reports, margin management, budgeting, OSHA, DOT & HR regulations. Participants will also learn the importance of lien laws and contract review.
Anyone completing all three LumberTech certificate programs within three years will receive a LumberTech Diploma.